How do I get a SkyPrint refund?
There are 2 ways to request a refund:

1. You may login to your SkyPrint account to request the refund.
Please see the attached document for detailed instructions.


2. You can request a refund by bringing your failed print job to either the main IT Help Desk (located in Cremer Hall 149).

The following are acceptable reasons for refund to be given:
• Low toner
• Paper jam
• Damaged paper
• Lines in print
• Quality of prints

Refunds will not be given for print errors made by the person printing (such as pages or print options being set up incorrectly or printing of blank pages) .

Refunds are not instantaneous. If a refund is approved by the IT Help Desk, a ticket will be submitted for the SkyPrint administrator to credit the account. This can take 24-48 business hours to computer.

Refunds will be given in the form of SkyPrint credits from within the SkyPrint system.
Attachments : 
Request_SkyPrint_refund.pdf   (1.4 MB)